Contact Us

Telephone

You can reach us at several different phone numbers. See which one is the best for you.

Member Services Center

Toll-Free: 1-866-321-HOPE (4673)
Monday-Friday: 6:00 AM – 10:00 PM
Saturday-Sunday: 8:00 AM – 4:00 PM
Holidays: 8:00 AM – 4:00 PM (Closed Thanksgiving and Christmas)

HOPE24 Telephone Banking

Toll-Free: 1-877-214-HOPE (4673)

Investor Relations

Toll-Free: 1-877-654-HOPE (4673)

Postal Mail

If you need to send us some paperwork, use these addresses to get your mail to the right place.

If you’re trying to send something directly to a particular HOPE branch, then visit our branch page to find the address of location you need.

NOTE: Do not send cash in the mail.

Main Office

Physical/Shipping Address
Hope Credit Union
4 Old River Place
Suite A
Jackson, MS 39202

Mailing Address

P. O. Box 22886
Jackson, MS 39225

HOPE Supervisory Committee

P. O. Box 5323
Jackson, MS 39286

Send Us a Message

Drop a quick note by selecting the department you need to reach based on the following guidelines.

NOTE: Do not submit reports of possible fraudulent activity using this form. Doing so will delay the research and resolution process. Use the fraud reporting tool found in our fraud center.

Deposits

Get answers to questions about opening a new checking or savings account and the status of account applications. Find support for current deposit accounts.

Personal Loans

Ask questions about personal, vehicle, and home equity loan applications or get support with a current loan.

Mortgage Loans

Request information about a mortgage loan application you have submitted or learn more about our homebuying options. You can also contact one of our lenders to start an application.

HOPE Affinity Network

Organizations interested in offering Hope Credit Union services to the people they employ or serve can contact us about how the HOPE Affinity Network program works. People interested in connecting us to an organization they are part of can also help us take the first step.

Supervisory Committee

Select this option to reach the volunteer group in charge of monitoring HOPE and addressing member concerns.

Human Assets

Choose this option if you need help with any kind of employment issue, including employment status or verification. Do not send inquries or request updates about current available positions or employment application status; visit our carrers page or contact the recruiter with whom you were working.