Jeffery Crosby hadn’t purchased a vehicle in years, and the entire process of purchasing an electric vehicle was foreign. He knew he wanted a vehicle he could charge at home – saving on gas – and, ideally, something that fit his budget. When he found Hope Credit Union’s electric vehicle (EV) loan program, he decided to take a chance and applied online. He was called the next day by a HOPE representative who reassured him that they would help him through every step of the process. Mr. Crosby was quickly preapproved and started shopping. He asked a range of questions from vehicle selection to the installation of a home charger. HOPE’s team walked him through it all, informing him of the home charger installation costs covered by HOPE’s EV program. Appreciating the convenience of handling everything electronically, he completed all documents remotely before visiting the Madison Avenue branch to pick up the payment for the dealer. Soon after, he drove off the lot in his first electric vehicle. Reflecting on the experience, he expressed how easy it was to apply for the loan, and he was grateful to have HOPE as part of this new journey.